Community Corner

Viral Video: Do You Fear for Your Luggage and Packages?

Among the latest crop of viral videos is one taken from inside a plane at a Chinese airport showing a man carelessly and violently tossing boxes onto a conveyer belt to be loaded into the aircraft.

Click the link above to watch the video.

In the four-minute clip, the airline employee shows little to no regard for the boxes, their contents and potential fragility. YouTube user Mark Bridgman uploaded the video almost a year ago, but it just gained steam this week and was shown on Good Morning America and the Today Show in the past couple of days.

It's not at all clear why the man is doing his job so poorly, but it makes you think twice about how your mail and airline luggage are handled.

"So many people that don´t have a job and this guy is doing that," one YouTube commenter said.

"Outrageous! How could an airport employee responsible for transporting cargo do such a crazy act?" another said.

According to TravelAndLeisure.com, "nearly 1.8 million pieces of luggage were lost, stolen, or damaged by major U.S. airlines in 2012—and that’s just on domestic flights."

The worst offender among domestic airlines was American Eagle with a lost/damaged bag rate of 5.8 per 1,000. The best score was given to Virgin America with just 0.87 lost or damaged bags per 1,000.

Heavy hitters United Airlines and American Airlines came in at 11 and nine respectively with 3.87 and 2.92 bags lost or damaged per 1,000.

It is unknown which for which airline the man in the video worked. 

As far as shipping packages goes, a PopularMechanics.comstudy found that USPS consistently handles your packages with more care than FedEx or UPS. The data showed that FedEx employees drop packages about six times more often than USPS employees. 

Given all the data above and the crazy viral video, are you afraid to check bags on flights and send fragile packages? Do you find you have better or worse luck with your bags flying out of SFO versus San Jose or Oakland? Tell us in the comments!


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